Returned Products

You may return an unused product in new condition within 30 days of receipt in original packaging for a refund or credit towards another purchase. All returns require a Return Authorization number. There is a 20% restocking fee for refund requests. Any shipping charges that were incurred on the order are non-refundable. Please contact us before any items are returned.

Return Shipping Cost

With the exception of shipping errors, damages or defective products, all shipping costs back to PowerFit Equipment are the responsibility of the customer. Refunds or credits are not issued for shipping charges. If a productive is considered defective you must notify us immediately and or send a picture/video of the defective item to sales@powerfitequipment.com

Closeout Items

All closeout items are non returnable and are sold “As Is”. If a product is classified as a second or grade “B” it also is sold “As Is” and non returnable.

Used Equipment: Cardio & Strength

PowerFit Equipment warrants to the original purchaser that this Commercial Fitness Product will be free from defects in workmanship and materials for a period of 30 day to 3 months depending on product, from date of purchase. During the warranty period, we will either repair or replace, at its option, defective part(s) at no charge.  Please note if you do require a service tech to come to you location, additional fees will apply if you are more than 50 miles from the purchasing facility, this is not part of our warranty agreement.  Additionally, we will cover costs for any required repairs for a period of up to 3 months from date of purchase. Wear items, such as running belt and running deck, drive belts and upholstery are excluded.  If you are unsatisfied with your purchase you can return it for a refund during the warranty period as long as the product is in satisfactory condition and not been abused from its original condition from when it was purchased.

Product Series Frame
(Yrs)
Motor & Alternator
(Days)
Electrical Parts
(Days)
Mechanical Parts
(Days)
Wear Items
(Days)
Treadmills 1 30 30 30 30
Ellipticals 5 30 30 30 30
Exercise Bikes 5 30 30 30 30
Steppers 5 30 30 30 30
Other Cardio 5 30 30 3 30

PowerFit  Equipment does not warranty the heart rate system performance on its products, as the heart rate system performance varies, based on a user’s physiology, fitness level, age, method of use and other factors. Wear items are defined as and are not limited to treadmill deck, running belt, motor brushes, drive belts, seats, pedal covers and hand grips.

Running belt tracking and tension adjustments and other preventive maintenance procedures are the purchaser’s responsibility and are not covered by this warranty. This warranty does not apply to appearance items of the product, the exterior of which has been damaged or defaced, which has been subject to abuse, misuse, accident, negligence, lack of normal maintenance, abnormal service or handling as specified for this model, improper installation, or which has been altered or modified in design or construction. PowerFit Equipment is not liable for incidental or consequential damages of any kind resulting from defect(s) in the product.

The limited warranty described above is in addition to whatever implied warranties may be granted purchaser by law. To the extent permitted by applicable law, ALL IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE ARE LIMITED TO A PERIOD OF 30-90 days FROM THE DATE OF PURCHASE. Some states do not allow limitation on how long an implied warranty lasts. No one is authorized to change, modify or extend the terms of this warranty on behalf of PowerFit Equipment.

The warranties described above shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described above, shall constitute complete fulfillment of all liabilities and responsibilities of Fit Communities, Inc. DBA PowerFit Equipment  to the purchaser with respect to the product, and shall constitute full satisfaction of all claims, whether based on contract, negligence, and strict liability or otherwise. In no event shall Fit Communities, Inc. DBA PowerFit Equipment be liable or in any other way responsible for damages or defects in the product which were caused by repairs or attempted repairs performed by anyone other than a PowerFit approved Technical Representative or Authorized Service Contractor. Nor shall PowerFit Equipment  be liable or in any way responsible for any incidental or consequential economic or property damage. Some states do not allow the exclusion of incidental or consequential damage, so the above exclusion may not apply to you